2023 CONVENTION Terms and Conditions

Cancellation Policy

Cancellation of Delegate Registration

Cancellations for AIFST23 must be notified in writing to: aifst@aifst.com.au.

AIFST will acknowledge your cancellation by the next business day.

Registration is fully refundable up to 5.00pm (AEST) 21 days prior to the event - Monday July 3rd, 2023. 

There are no refunds on cancellations made after 5.00pm (AEST) Monday July 3rd, 2023.

Alternative Delegates

Alternate delegates are welcome prior to 5.00pm (AEST) Friday 14 July 2023 by advising AIFST via email to aifst@aifst.com.au. Alternate delegates will not be accepted after this time. 

Please note - specific dietary requirements cannot be met for alternative delegates.

AIFST will acknowledge your alternative delegate by the next business day.

Cancellation of AIFST23 - the 2023 AIFST face to face Convention

In 2023, AIFST23 is to be held as a face-to-face event in Melbourne on July 24 and 25.

If the AIFST is unable to run the face-to-face Convention as planned due to Government imposed restrictions or other events beyond its reasonable control, the Convention will be transferred to a virtual format at a date to be confirmed.

If the Convention is transferred to a virtual format, all registered delegates will receive a virtual ticket for the event and a refund of the price difference.

Attendees and Exhibitors

All attendees must register online with accurate contact information including name, contact number and email address, which in addition to being held in a secure database by AIFST, will assist with contact tracing where required.

Name badges will be issued at registration and must be always worn.

COVID-Safe Measures

In hosting face-to-face events AIFST expects all presenters and attendees will be able to interact directly.

AIFST will monitor the COVID-19 situation and relevant guidance, and formulate modifications, if necessary.

AIFST will follow advice from the Victorian State Government and operate under the venue protocols for our attendance guidelines. For the most current information regarding vaccination status and entry to the venue, please refer to MCEC Venuesafe Plan 

Should the Government or venue guidelines change around health advice and vaccination status, we will continue to operate and follow the recommended guidelines. We advise visitors to check the guidelines prior to attending.

We also recommend that visitors regularly check the Victorian Department of Health and Human Services and Australian Department of Health websites for the most up to date public health advice.

Irrespective of the current situation and for the foreseeable future, we will continue our duty of care to all our delegates and exhibitors and will continue to support the implementation of additional health and safety and cleaning measures implemented by the venue.